Service & Refund Policy
At CREATIVE MEDIALINK, we are committed to providing exceptional digital marketing and consultation services. Please review the following policies regarding our services and refunds:
Service Policy
Our consultation services are confirmed only upon receipt of full payment. The scope and deliverables will be outlined during the booking process or prior discussions. Clients must provide accurate and complete information to ensure smooth delivery of services.
Refund Policy
Payments for consultation services are non-refundable unless otherwise specified. Refunds are only considered for technical issues preventing service delivery or cancellations initiated by CREATIVE MEDIALINK. Eligible refunds will be processed within 7–10 business days.
Rescheduling or Cancellation
Clients can request to reschedule a booked consultation with at least 24 hours’ notice. Rescheduling is subject to availability. Cancellations initiated by the client are not eligible for a refund, though rescheduling may be allowed under certain conditions.
Payment Terms
All payments are processed through our secure online payment gateway. By completing a payment, clients agree to these terms and policies.
Cookies and Web Beacons
Like any other website, www.creativemedialink.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
